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March, 2002
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by Mike Latzky, GM
Over the past few months, the Club's gone through some growing
pains. Over the next few months we'll experience some growth spurts.
The changes we're making are long overdue and very much needed
in many respects, but that doesn't make them necessarily comfortable.
In this article, I'll try to give you a picture of the things we've
done and why, as well as the kinds of decisions we'll need to make.
I know that the future is a very exciting thing for the Club, and
hopefully, I can convey that here.
In the past 3 months since I took over as Interim GM, we've
made major changes in almost every area of the Club's operation.
We've eliminated the Chief Pilot's position in order to emphasize
the Safety focus, and also to save costs. While these may seem like
opposing directions, safety and fiscal responsibility have proven
to be compatible. Martin Michaud has taken us through the winter,
and now turned over the reins to Josh Smith. I think all of you
who know Martin and Josh will agree that these have been very positive
moves.
The next area which has undergone change is Accounting. While
this was a bumpy road, we've now got the right people in the right
places. Colleen Dyer, who's been with the Club for more than 6 years,
has taken on the tasks of Facilities Manager, Member Services Manager,
and Owner Services Manager. Colleen's focus is on communicating
with Members and Owners, and making sure we continue to improve our
facilities. Peggy Winchell, who was with the Club from 1992 to 1994,
has rejoined us and brings the experience of several intervening
years managing finances for several for-profit and not-for-profit
organizations. Alex Hansen, who's been with us in Maintenance, has
moved into Colleen's slot in Accounting. We've managed to preserve
a lot of experience and emphasize key needs. Our expanded reach
in the front office has already led to a much more efficient structure.
Many of you know that the last two weeks have seen major changes
in Maintenance. Two long-time members of the team, Phil Martin and
Tim Huber, are no longer with the Club. The immediate visible impact
of this was a larger number of grounded aircraft two weekends ago.
What you didn't see was the team in place take the situation in
hand, come up with a whole new game plan and begin an awesome execution.
That team is made up of Steve Rowell--Chief Inspector, Michele
Freitas--Parts Manager, Gary Hentschel--Lead Mechanic, Jim Mikkelson-
-A&P Mechanic, Emirey Nicolas--Mechanic, Andy Trujillo--A&P Mechanic,
and Renee Hentschel, who joined us last week--Maintenance Coordinator.
This week, Rex Nicolas joined us as Line Mechanic. We'll continue
to add Maintenance staff as quickly as we can find more strong team
members. While challenging, our Maintenance staff redesigned their
own department and determined a new and more effective structure.
They're already making a strong impact in getting planes turned
around safely and effectively.
There are two areas where we haven't made changes, and don't
expect to--Human Resources and Front Desk. Valorie Beer continues
to provide strength and continuity, ensuring that we are competitive
and effective in putting the right team together. Joel Harris, who's
been with the Club for more than 6 years also, has managed the Front
Desk for both locations, supported by a team including Rod MacDonald
and Joseph Mattioli in Palo Alto, and Tom Wise, Lorne Lawry, and
Liz Rogers in San Carlos. The Front Desks are the first and most
visible connection with you, and because of this they represent our
club well to members, and to potential members.
As we move forward, we'll continue to build our team as we head
into the summer months, keeping the number of airplanes in the air
as high as is safely possible. We'll keep working to decrease the
average age of the fleet, adding planes like the 172SPs, Archer IIIs,
and the like, while keeping the backbone of our fleet--172s, Archers,
Warriors, 152s and others--in great shape. We'll continue to grow
our taildragger and high performance fleets. In the next few weeks,
you'll see planes like a nearly new Bonanza B-36TC and others join
the lineup. We'll also put together a complete Marketing plan to
bring in new members.
But all these efforts are just a part of what's bringing us
to a crossroads. We'll now have a choice about which way to move
forward. Do we continue to focus on a 2-location club, bringing
new planes to PAO and SQL, or do we begin the process of taking West
Valley to a new level--a club that has a greater variety of planes,
several locations, and more options? One vision we can have for
West Valley is one in which there are several other Northern California,
and eventually Southern California locations. Naturally, this also
assumes we continue the revision of all internal systems. We'll
need to make sure we're solid at our two primary locations before
adding on other sites. As we move forward with these and other possibilities,
we need to hear from you. Please let me know your thoughts at gm@wvfc.
org.
One more change of note. Many of you know Patti Andrews, a
Club member since 1999. Patti's been very involved in Club activities
since joining, and was also a driving force behind the Bay Area Study
Group. And now, to our benefit, Patti is the Editor of the WVFC
Flyer. You'll be happy to see Patti's unmistakable fingerprints
on this and future issues of the Flyer. You can email Patti at whatsup@wvfc.
org. Enjoy the Flyer!
I would like to start by taking a brief moment to introduce
myself. Other than my "smooth and steady hands," I have been involved
in flying all of my life. Both of my parents were pilots, and as
luck would have it, while my mom was working on her license, my time
was spent behind the seats of her Yankee for the duration of the
lesson. It still plagues me why fuel soaked rags and gnawing on
quarts of motor oil give me a sense of comfort.
I have been a member of West Valley since the summer of 1994.
I have enjoyed the club both as a member and as a flight instructor,
and look forward to working with and helping the club in the capacity
of Director of Flight Safety.
Director of Flight Safety--the position title has changed but
many of the responsibilities remain the same. Obviously the primary
goal is to ensure the safety of flight operations in the organization.
Other key goals are to ensure a high level of customer service
and instruction to the members of West Valley Flying Club.
This is done primarily through ongoing measurement and monitoring
of the activity of the instructor and flight membership. At times,
this can tend to be an antagonistic relationship, as the brunt of
feedback and conversation is derived from negative encounters. Trust
me, this is critical to ensuring safety, but it's not the only aspect
of our flying that I would like feedback on.
Please take the time to fill me in on the positive things that
you observe as well. Fill out a member observation form on a positive
experience--a member or flight instructor solving a hard-to-understand
concept, preventing a potentially harmful situation, or just doing
a stand up job. They say good pilots learn from their own experience,
and great pilots learn from the experience of others. I feel that
if we take the time to share both the negative and the positive,
we will create the best possible learning platform for our membership
and instructional staff.
I look forward to working with everyone as we enter into our
spring flying season. The weather has been beautiful, which tends
to bring the skies alive with the sound of airplanes buzzing about.
If you have questions please feel free to email me at flightsafety@wvfc.
org. In the mean time, I am going to go gnaw on some oil bottles
and curl up with my Low Lead blankie.
Stay current, stay safe.
As pilots, we have the unique opportunity to soar above gridlock
hell, and make day or weekend trips to destinations that would try
the patience and good will of the average road-bound traveler. With
summer just around the corner, and so many great destinations within
our reach, we'd like to profile one each month in upcoming newsletters.
Email whatsup@wvfc.org if you'd like to recommend one of your favorites.
For starters, we'll take a look at 0Q5, Shelter Cove.
I'd been hearing about Shelter Cove since I started learning
to fly in 1999. I'd also heard that the area was frequently shrouded
in fog. This weekend, though, the skies were severe clear throughout
the state, so Shelter Cove it would be. Straight up the coast and
1.3 hours later, my passenger and I were nearly there.
The approach from the south takes you over the water, alongside
a mostly mountainous coastline. We heeded the adage, "altitude is
our friend," and kept enough of it to keep our options open, but
a momentary unease at the lack of suitable landing spots was swept
away when the tiny town of Shelter Cove came into view. Located
along the "Lost Coast" of Mendocino County, Shelter Cove is a picturesque
collection of homes nestled into a thick hillside forest and dotting
the lowland areas right up to the beach. The airfield itself, surrounded
by a golf course and campgrounds, lies on a patch of low, flat terrain
jutting out into the Pacific.
By the time we finished tying down the airplane, the sun was
just beginning to set. We stopped to watch it from a small grassy
clearing hanging precariously above rocky tide pools and wave-beaten
caverns. One long streak of cloud hung in the sky forever, and then
it was night.
Just when we thought the day couldn't be any more perfect, we
found our lodging. We'd made a reservation at the Shelter Cove Motor
Inn just before leaving San Carlos, but judging by the name and the
price, we didn't have high expectations. The best room in the house
is under $100 for AOPA members (add another $15 during the high season),
and anything ending in Motor Inn just didn't seem to bode well.
But the name belies the place... the rooms are new and comfortable,
with a decor that reflects the blue skies and sea all around you,
and every one has a stunning ocean view. Our corner room had a
wrap-around view of cliffs and ocean that literally took our breath
away.
There's not a lot to do after sunset in Shelter Cove, but we
did find a pub and a couple of restaurants. Dinner at the Chart
Room was excellent, the kind of place where you leave feeling like
you're part of the family. Aside from being gracious hosts, owners
Ann and Jonathan monitor Unicom from the kitchen, and are happy to
stick their heads out the window to check winds and ceiling for inbound
pilots. Breakfast at the Lost Coast Coffee Co. is equally charming.
We were told the next morning that day visitors have much to
choose from, including golf, boating, hiking, tide pooling, and diving
for abalone. But we had to get the plane back by 2:00 PM. We started
back for San Carlos reluctantly, happy to have discovered such a
magical place, and already looking forward to hiking and tide pools
next time around.
For more information: http://www.sheltercovemotorinn.com, http://www.chartroom.cc. See http://www.airnav.com/airport/0Q5 for field information, including an aerial photo.
On January 24 I soloed for the first time! After my solo phasecheck
earlier that day, I was scheduled to fly with my instructor, Garrett,
in the afternoon. We'd been talking for weeks about when I was
going to solo. The weather had been really clear, so I could fly
as much as possible to prepare for my solo phasecheck, and for my
solo. The weather didn't look so good for the weekend, so when my
phasecheck went well, we decided that this was the day. It was time
for me to solo!
I did three landings with Garrett, and then he had me taxi back
to Delta row to park the airplane while he signed endorsements in
my logbook and medical certificate. I asked him to take pictures
of my landings, and handed him my transceiver. Then he got out of
738LF and walked away.
I restarted the engine and talked to the tower, "Student pilot,
taxi back to Rwy 31." When the airplane started moving, I really
found out what it felt like to have no one in the co-pilot seat.
It was a strange feeling, and also very exciting, but mostly I remembered
the things Garrett had trained me to do, and I did them. I got a
clearance for take-off from the tower... I was in motion for take-
off, then... How light it was to take off!!
I know Garrett is not so heavy. But even so, I really felt
that it was lighter to take off. I've heard this kind of story many
times. Finally it came to me!
Before I had decided to solo, I felt a little anxious about
it. I had been flying for a long time. As English is not my first
language, and I came here to the United States just one and a half
years ago, I had to fight not only to maneuver the airplane but also
to overcome the language problems, dealing with ATC, and having flight
lessons in English. For these reasons it took me a long time to
be able to solo... if I felt fear when I was in solo flight, I worried,
what should I do?
On the contrary, I was so comfortable soloing. When I climbed
up to the traffic pattern I pretended as if Garrett was in the co-
pilot seat. It made me feel strong. I got a clearance to land from
the tower. Luckily, there was not much traffic and not much crosswind.
My first landing was one of the most beautiful landings I had ever
had. It gave me a confidence with my landings like I had never had
before.
Can you imagine how happy I was that day? For months I wasn't
sure I would ever be able to solo, but the many hours Garrett and
I spent in training worked for me very well. Now I know I will keep
flying to one day be able to be a private pilot.
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© 1998, 2002 West Valley Flying Club. All rights reserved. |
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